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Enabling E-mail Notification

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You can configure Plesk so as to notify you or other control panel users by e-mail of the following system events:
  • client account creation,
  • client account expiration,
  • new domain creation,
  • domain expiration,
  • account limits exceeded,
  • trouble ticket submitted,
  • trouble ticket commented,
  • trouble ticket closed,
  • trouble ticket reopened.

To enable e-mail notifications, follow these steps:

  1. On the Server administration page click the Notifications icon. The Notification Subscription page appears:

  2. Select the events and the appropriate types of users you wish to be notified using the checkboxes in the Send notice to: admin, client, domain user, and e-mail address columns.

  3. Enable sending expiration warnings in advance by specifying the necessary value in the appropriate field. Note that expiration warning message is sent once in a specified number of days prior to the domain or client account expiration date.

  4. Click OK to submit all changes.

To edit the default notification message text, follow these steps:

  1. On the Notification subscription page click on the icon (Edit notice text), related to the desired system event. Notification editing page appears:

  2. Click Default, if you wish to use the default notice text. Enter or edit the notice text as desired.

  3. Click OK.

When composing a notice you can use several tags that will be replaced with the actual data retrieved from the Plesk database:

Creation of a client account

  • <client> or <client_contact_name> - client's contact name
  • <client_login> - client's login name
  • <password> - user's password
  • <hostname> - host name for control panel access

Client account expiration

  • <client_login> - client's login name
  • <client> or <client_contact_name> - client's contact name
  • <expiration_date> - client account expiration date

Client account expiration warning

  • <client_login> - client's login name
  • <client> or <client_contact_name> - client's contact name
  • <expiration_date> - client account expiration date

New domain creation

  • <domain_name> or <domain> - domain name
  • <client_login> - client's login name
  • <client> or <client_contact_name> - client's contact name
  • <ip> - ip address pointing to the domain name

Domain expiration

  • <domain_name> or <domain> - domain name
  • <client_login> - client's login name
  • <client_contact_name> or <client> - client's contact name
  • <expiration_date> - domain expiration date

Domain expiration warning

  • <domain_name> or <domain>- domain name
  • <client_login> - client's login name
  • <client> or <client_contact_name> - client's contact name
  • <expiration_date> - domain expiration date

Account limit notices

  • <domain> or <domain_name> - domain name
  • <client_login> - client login name
  • <client> or <client_contact_name> - client's contact name
  • <disk_usage> - information on disk space usage
  • <disk_space_limit> - information on the disk space limit set for the account
  • <traffic> - information on traffic usage
  • <traffic_limit> - the traffic limit

Help Desk system notices

  • <ticket_id> - trouble ticket identification number
  • <ticket_comment> - trouble ticket comment

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