Once you have created your new account with AUSWEB, you can access it using the details provided in your web hosting welcome email. If your domain name is not officially pointing to our servers yet, use the IP address and the Username which was sent to you in your welcome email.
Example: ftp host: yourdomain.com.au or the temporary IP address ftp username: your cpanel username ftp password: your cpanel password
Using an FTP Client?
There are many FTP Clients out there which are more than suitable. However, for ease of use we generally recommend the FileZilla FTP Client as it is both free & open-source, regularly updated and supports Windows, Mac & Linux.
The public_html is where your web page files and folders have to be placed !!!!
The public_html folder is the only folder you should be uploading your website files and folders to. For your site to be accessible directly by your domain name name, your index file(index.htm, index.html, or index.php) has to reside directly inside the public_html folder. You must also make sure that you maintain exactly the same file/folder layout structure as the one that is in your HTML editing application. If you do not maintain this layout your web pages will not be able to correctly reference each other or any embedded images, etc.
Below is an example of how a basic structural layout of a site may look once it has been uploaded. Please bare in mind this is only a sample and your site's files and folders may be named differently to those listed.
For video tutorials on uploading or managing your site using a range of FTP programs, please follow the link below.
It is VERY IMPORTANT you do not delete any system folders when transferring or removing files. Doing so can corrupt your hosting account. Only remove files and folders that reside inside the public_html folder.
