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Client Area Guide

Logging into your AUSWEB Client Area

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Client Area Tutorials

Your AUSWEB Client Area is your primary destination for managing all of your personal account information, and of course your AUSWEB products and services.

You can view and manage your current services as well as order additional services, or upgrades and addons. You can manage passwords for your cPanel or Plesk hosting services, and use our easy login buttons to be taken to your cPanel or Plesk web hosting control panels.

The following tutorial will guide you through logging in to your AUSWEB Client Area.

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Update Credit Card Information from your Client Area

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Client Area Tutorials

Your AUSWEB Client Area is your primary destination for managing all of your personal account information, and of course your AUSWEB products and services.

The following tutorial will guide you through viewing and updating the credit card you have on file for your account . Invoices for your AUSWEB services will be automatically processed when you have valid credit card on record for your account. It is the responsibility of the main account holder to keep this information up to date at all times.

The following tutorial will guide you through viewing and updating your credit card information from your AUSWEB Client Area

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Ordering AUSWEB Hosting or Domains Online

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Client Area Tutorials

All AUSWEB Web Hosting and Domain registrations and transfers can be easily ordered online through our online shopping cart.

All Web Hosting solutions on our home page have convenient order buttons which will take you to our online shopping cart where you can proceed through to payment.

The following tutorial will guide you through ordering your new AUSWEB hosting solution and domain name(s)!

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Updating Personal Information from the Client Area

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Client Area Tutorials

Your AUSWEB Client Area is your primary destination for managing all of your personal account information, and of course your AUSWEB products and services.

You can view and manage your current services as well as order additional services, or upgrades and addons. You can manage passwords for your cPanel or Plesk hosting services, and use our easy login buttons to be taken to your cPanel or Plesk web hosting control panels.

The following tutorial will guide you through viewing and updating your personal account information. It is your responsibility to keep this information up to date at all times. It is most important to keep your contact email up to date, as this is our only point of correspondence for all support and invoicing for your AUSWEB services.

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Upgrading and Ordering Addons from your Client Area

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Client Area Tutorials

Your AUSWEB Client Area is your primary destination for managing all of your personal account information, and of course your AUSWEB products and services.

You can view and manage your current services as well as order additional services, or upgrades and addons. You can manage passwords for your cPanel or Plesk hosting services, and use our easy login buttons to be taken to your cPanel or Plesk web hosting control panels.

The following tutorial will guide you through upgrading your account and ordering product addons from your AUSWEB Client Area.

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Changing cPanel/Plesk Password from your Client Area

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Client Area Tutorials

Your AUSWEB Client Area is your primary destination for managing all of your personal account information, and of course your AUSWEB products and services.

You can view and manage your current services as well as order additional services, or upgrades and addons. You can manage passwords for your cPanel or Plesk hosting services, and use our easy login buttons to be taken to your cPanel or Plesk web hosting control panels.

The following tutorial will guide you through viewing and changing your cPanel login details, as well as using the quick login link from your AUSWEB Client Area.

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Submitting Support Tickets from your Client Area

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Client Area Tutorials

Your AUSWEB Client Area is your primary destination for managing all of your personal account information, and of course your AUSWEB products and services.

From your Client Area you have access to our 24/7 online helpdesk. You can submit and respond to support tickets easily from one area.

The following tutorial will guide you through submitting support tickets to our online helpdesk from your AUSWEB Client Area.

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Paying and Viewing Invoices from your Client Area

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Client Area Tutorials

Your AUSWEB Client Area is your primary destination for managing all of your personal account information, and of course your AUSWEB products and services.

All AUSWEB invoicing is sent out via an E-mail notification with a .PDF attachment. After logging into your AUSWEB Client Area, you can also view and manage your current and past invoicing. You can print off your invoices, or download a .PDF copy.

The following tutorial will guide you through paying your AUSWEB invoices online, as well as viewing and managing your past invoices from your Client Area.

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Cancelling AUSWEB Services from your Client Area

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Client Area Tutorials

Your AUSWEB Client Area is your primary destination for managing all of your personal account information, and of course your AUSWEB products and services.

When cancelling your AUSWEB services, as per our Terms & Conditions - you must submit a formal cancellation request from your Client Area within seven (7) days prior to your anniversary billing period.

The following tutorial will guide you through submitting a cancellation request for your AUSWEB service(s).

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